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Could Royal Mail be sitting on a Gold Mine?

As a prelude to its privatisation, Royal Mail has this week announced they have made a considerable profit – quite surprising when you take into account the apparent decline in traditional mailing...

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Getting the Most from Direct Marketing

All Hail Snail Mail Think direct mail has gone the way of the Dodo? Think again. Ever since social media and email marketing kicked off, direct mail has got a bit of a bad name, appearing too old...

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Three themes that will dominate Post Expo 2013

The digital age has revolutionised the way in which we communicate. This is no more apparent than in the postal industry where mailing volumes have declined by over 15 per cent in most major economies...

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Post Expo 2014 – Innovate or Die

Over the past 17 years the Post Expo conference has firmly established itself as the place to see and be seen if you are in the postal industry. And with this year’s European event taking place in...

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Royal Mail launch simplified Postcode Address File licence

Offering an exceptional customer experience is one of the factors which separate good companies from great companies. One key asset in the arsenal of those great companies is the ability to offer what...

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Did your eCommerce Delivery Miss its Target?

The most frequent complaint that I hear about ecommerce is not about the purchase process but about delivery. From having to take time off work because the courier can’t tell you when your order will...

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